sabun69 is committed to protecting the privacy and personal data of every Malaysian player who uses our platform. This Privacy Policy explains what data we collect, why we collect it, how it is used, and your rights as a data subject.
Privacy at a Glance
These cards summarise the most important privacy principles we operate under. The full policy details follow below.
sabun69 does not sell, rent, or trade your personal information to third-party marketing companies or data brokers under any circumstances, full stop.
We only collect personal data that is directly necessary for operating your Account, processing payments, verifying your identity, and complying with our regulatory obligations.
You have the right to access, correct, port, or request deletion of your personal data. sabun69 honours these rights in full — you do not need a lawyer to exercise them.
All personal and financial data is stored using industry-standard encryption. Access is restricted to authorised personnel on a strict need-to-know basis.
We keep your personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by applicable law. Retention periods are clearly defined per data category.
If we make material changes to this Privacy Policy, we will notify registered players by email before those changes take effect. No surprise updates with no notice.
This Privacy Policy ("Policy") is published by sabun69 ("sabun69", "we", "our", or "us"), the operator of the online sportsbook and live casino platform accessible at sabun69.cam (the "Platform"). sabun69 is the data controller in respect of personal data collected and processed through the Platform.
This Policy describes how sabun69 collects, processes, stores, discloses, and protects personal data relating to individuals ("you", "your", "Player", or "User") who visit, register on, or interact with the Platform. It also describes your rights in relation to that data and how to exercise them.
By accessing the Platform, creating an Account, or otherwise providing personal information to sabun69, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with this Policy, you should not use the Platform.
This Policy was last updated on 1 January 2026 and supersedes all prior versions. For players based in Malaysia, this Policy should be read in conjunction with the sabun69 Terms and Conditions and Responsible Gambling Policy.
For the purposes of this Policy, the following definitions apply:
sabun69 collects Personal Data through several channels: directly from you during registration and Account operation, automatically through your use of the Platform, and from third-party sources where permitted and necessary for compliance purposes.
3.1 Data You Provide Directly
3.2 Data Collected Automatically
3.3 Data from Third Parties
We may receive Personal Data about you from third-party identity verification providers, fraud prevention agencies, or payment processing partners where this is necessary to verify your identity, prevent fraud, or comply with anti-money laundering obligations.
sabun69 uses Personal Data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration Data, KYC Data | Contract performance |
| Processing deposits and withdrawals | Payment Data, KYC Data | Contract performance |
| Identity verification (KYC / AML) | KYC Data, Technical Data | Legal obligation |
| Fraud prevention and security monitoring | Technical Data, Behavioural Data | Legitimate interests |
| Customer support and dispute resolution | Registration Data, Support Communications | Contract performance |
| Responsible gambling monitoring and intervention | Behavioural Data, Self-Declaration Data | Legal obligation / Legitimate interests |
| Platform analytics and performance improvement | Technical Data, Behavioural Data, Cookie Data | Legitimate interests |
| Regulatory compliance and audit | All categories as required | Legal obligation |
| Service communications (account notices, security alerts) | Registration Data | Contract performance |
| Promotional communications (where consent given) | Registration Data, Behavioural Data | Consent |
sabun69 does not use automated decision-making or profiling that produces legally significant effects on Players, except where required by regulatory obligation (e.g., automated AML screening). Where automated processes are used, you have the right to request human review of any decision.
sabun69 relies on the following legal bases when processing your Personal Data:
sabun69 does not sell or rent your Personal Data to any third party. We share data only in the following limited and controlled circumstances:
All third-party Data Processors engaged by sabun69 are contractually required to process data only on our written instructions, maintain appropriate technical and organisational security measures, and not retain data beyond the agreed purpose.
As an internationally licensed platform, sabun69 may transfer your Personal Data to countries outside Malaysia in connection with the services described in this Policy (including to data centres, payment processors, and game providers located in other jurisdictions).
Where personal data is transferred outside Malaysia, sabun69 ensures that appropriate safeguards are in place, including contractual data transfer mechanisms (such as standard contractual clauses) or transfers to jurisdictions with adequate data protection frameworks. We will not transfer your data internationally in a manner that reduces the protections you are entitled to under this Policy.
sabun69 retains Personal Data for no longer than is necessary to fulfil the purposes described in this Policy, subject to longer retention periods required by applicable law or regulatory obligation.
At the end of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our internal data disposal procedures.
The sabun69 Platform uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and analyse usage patterns. You may control cookie settings through your browser, but please note that disabling certain cookies may affect the functionality of the Platform.
Categories of cookies used on sabun69:
You may withdraw consent for non-essential cookies at any time by adjusting your browser settings or contacting our support team. Withdrawing cookie consent does not affect the lawfulness of processing carried out prior to withdrawal.
sabun69 implements and maintains technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Despite these measures, no data transmission over the internet or storage system can be guaranteed as completely secure. You play a critical role in protecting your data by maintaining the confidentiality of your Account credentials and notifying us immediately at [email protected] if you suspect any unauthorised access to your Account.
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, sabun69 will notify you without undue delay in accordance with our obligations under applicable data protection law.
The sabun69 Platform is strictly intended for use by individuals who are aged 21 years or above. sabun69 does not knowingly collect Personal Data from individuals under the age of 21.
If sabun69 becomes aware that Personal Data has been collected from an individual under the age of 21 — whether through misrepresentation during registration or otherwise — we will take immediate steps to close the relevant Account, void any balance held, and securely delete the associated Personal Data.
If you have reason to believe that a person under 21 has registered an Account on sabun69 or has provided us with Personal Data, please contact our support team immediately so that we can investigate and take appropriate action.
As a data subject, you have the following rights in relation to your Personal Data held by sabun69. These rights may be subject to certain limitations under applicable law (for example, where retention is required to comply with legal obligations). To exercise any of these rights, please contact our support team using the details in Section 14.
You have the right to request a copy of the Personal Data sabun69 holds about you, along with information about how it is being processed.
You have the right to request that inaccurate or incomplete Personal Data is corrected or updated without undue delay.
You may request deletion of your Personal Data where it is no longer needed for the purpose for which it was collected, subject to legal retention obligations.
You may request that we restrict the processing of your data in certain circumstances, such as where accuracy is contested or processing is unlawful.
Where processing is based on consent or contract, you may request your Personal Data in a structured, machine-readable format for transfer to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease that processing unless compelling grounds override your objection.
sabun69 will respond to all valid rights requests within thirty (30) calendar days of receipt. Where a request is complex or where a high volume of requests has been received, we may extend this period by a further two months, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with our response to a rights request or with our data practices generally, you have the right to lodge a complaint with the competent data protection supervisory authority in the applicable jurisdiction.
sabun69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, operational requirements, or applicable legal obligations.
Where amendments are material — meaning they affect how we use your data in a way that could affect your rights — we will notify registered Players by email to the address associated with their Account at least fourteen (14) days before the amended Policy takes effect. Non-material amendments (such as typographical corrections or clarifications that do not alter our substantive data practices) may be made without prior notice and will take effect on the date of publication.
The effective date displayed at the top of this page will always reflect the date the current version was published. We encourage you to review this page periodically to stay informed of any updates.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the sabun69 Data Protection team using the details below. We aim to respond to all enquiries within two business hours during normal operating conditions.
Email: [email protected] (plain text — not a clickable link)
Subject Line (for data requests): "Privacy / Data Rights Request — [Your Registered Email]"
Live Chat: Available directly through the Platform — 24/7
Response Time: Within 2 hours for general enquiries; data rights requests responded to within 30 calendar days
When submitting a data rights request, please include your full registered name, Account email address, and a clear description of the right you wish to exercise. We may need to verify your identity before processing the request.
sabun69 does not charge a fee for processing genuine data rights requests unless requests are manifestly unfounded or excessive. In such cases, a reasonable administrative fee may apply, or we may decline to act on the request, with written notice of the reason.
Continue Exploring sabun69
Our support team handles data rights requests and privacy queries around the clock. You can also review our full Terms and Conditions or visit the homepage to explore sabun69. For players aged 21 and above only.
sabun69 is for players aged 21 and above only. Please gamble responsibly. If gambling is affecting your wellbeing, visit our Responsible Gambling page.